Contact Our Team
Questions about guides, platform access, or partnerships? Send a message — we aim to reply within two business days.
Direct Details
26 Bruce McLaren Road, Henderson, Auckland 0612, New Zealand
Monday to Friday, 9:00 am – 5:00 pm (NZST)
Complaints or disputes? See our Consumer Information page for the step-by-step process under New Zealand law.
Before You Write
We aim to respond within two business days. Complex enquiries about team access may take slightly longer.
Visits are by appointment. Email or call ahead so we can ensure someone is available to assist you.
Email us with your order reference and reason. Refund eligibility is set out in our Return Policy and governed by the Consumer Guarantees Act 1993 where applicable.